Family Stability Services

Our Family Stability Services program is designed to help you and/or your family, achieve stability. Monetary assistance from this program is meant to aid you and your family in breaking the cycle of living paycheck to paycheck. Limited funds are available to assist with rent, mortgage, and utility payments in both Lake and Sumter counties.

***OFFICE HOURS***
For Lake & Sumter County residents
Applicants may come in on a WALK-IN  basis at the UWLS Client Services Office
Located at 32644 Blossom Lane Leesburg FL

Only Mon-Thurs 9am-3pm
You also have the option to inquire by phone by calling our direct line (352) 787-7530 ext. 236

***IMPORTANT  NOTICE***   

Funding is subject to fluctuate at any time.

Request financial assistance information.

 

Lake Utilities Sumter Utilities Lake Rent/Mortgage Sumter Rent/Mortgage

As of Monday, August 29, 2022 we only have funds for SECO customers.

If you are requesting Lake County utility assistance for electric, water or gas, please bring the following to United Way of Lake and Sumter:

  • ID for all adults in household
  • SS card for all members in household including children
  • Birth Certificates for children under 18
  • Last two utility bills
  • Income from last 30 days (SS award letter, VA award letter, pay stubs showing deductions) Must currently have income to qualify
  • Bank statements only if self employed
  • Proof/documentation of hardship (reason why financial assistance is needed)

If you are requesting Sumter County utility assistance for electric, water or gas, please bring the following to United Way of Lake and Sumter:

  • ID for all adults in household
  • SS card for all members in household including children
  • Birth Certificates for children under 18
  • Last two utility bills
  • Income from last 30 days (SS award letter, VA award letter, pay stubs showing  deductions) Must currently have income to qualify
  • Bank statements only if self employed
  • Proof/documentation of hardship (reason why financial assistance is needed)

If you are requesting Lake County rent/mortgage assistance, please read the information below:

  • Lake County rent update:  August 11, 2022: At this time, due to the influx of applications, we are holding on accepting any Lake County rental applications. We will provide another update as soon as possible. Please check back weekly for updates.
  • Lake County mortgage update: Please see the link below to apply for mortgage assistance through the Lake County government: https://lakecountyfl.submittable.com/submit

If you are requesting Sumter County rent/mortgage assistance,  please bring the following to United Way of Lake and Sumter:

  • ID for all adults in household
  • SS card for all members in household including children
  • Birth Certificates for children under 18
  • Entire current lease/mortgage statement
  • Rental ledger or late notice
  • Income from last 30 days (SS award letter, VA award letter, pay stubs showing deductions) Must currently have income to qualify
  • Bank statements only if self employed
  • Proof/documentation of hardship (reason why financial assistance is needed)

***Additional Documents may be Required***

I would like more information on how to apply for assistance:

Thank you for requesting assistance from United Way of Lake & Sumter Counties. We are at your service and promise, we are doing all we can to serve the needs of so many requesting utility and housing payment assistance at this time. We’re happy to work with you and look forward to being of service. If you are an existing applicant or have questions, please visit our
Family Stability Services FAQ section for answers to many of the most popular questions.

Family Stability Services Cover

Thank you to our partners!

Thank you to our partnerships with generous organizations including Publix, SECO, Duke Energy, Wells Fargo, The Community Foundation of South Lake, SunTrust, and Lake County, we are equipped and committed to help families and individuals who are experiencing a financial burden from the impact of COVID-19. United Way of Lake and Sumter Counties also partners with additional agencies their resources to meet more community needs.

Publix Logo

Duke Energy LogoCommunity Foundation of South Lake Logo SECO Energy logoWells Fargo Logo

Lake County Logo

Thank you to our Utility Partners!

Thank you to those supporting agencies who partner with us to reach even more SECO “Angel Fund” recipients.

 

FSS- Sponsor 2

 

FSS- Sponsor 4

Sponsor 5

 

FSS- Partner logo

What happens once I request an appointment?

Once you request an appointment for the assistance, check your email.  Within 48 business hours, you will receive an email with the next step for assistance and the neccessary documents needed.

Do I have to make an appointment?

No, walk-ins are Mondays thru Thursdays between 9am and 3pm at our office, located at 32644 Blossom Lane, Leesburg, FL

What if I come to my appointment without all the needed documents?

It is very important that you have ALL documents in order to process your application.

How long will it take for my mortgage company/landlord/utility company to receive payment?

Mortgage companies, landlords, and utility company payments can take approximately one to two weeks to process; from the date of approval.

Are payments made payable to me or to the utility company?

All utility, mortgage and rent payments are made directly to the vendors.

What utilities are eligible for assistance?
Utility assistance funding generally may include water, gas, sewer, electricity, and trash. Cable, internet and telephone are not generally eligible utilities.
If I have been aided by United Way of Lake and Sumter previously, will I be able to apply and get assistance again?

Please call our office at (352) 787-7530 ext. 236, to see if you are eligible to apply.

Can I apply for utility assistance without applying for rental/mortgage assistance?

Yes, you can apply only for utility assistance. There is no obligation to apply for rental or mortgage assistance.

Is it necessary to do a follow up phone call to ensure that the documents are received?

No, but you can call us at anytime at (352) 787-7530 ext. 236 to check the status of your completed application.

Do we cover utility or rental deposit assistance?

At this time, we DO NOT offer assistance for deposits for utility or rent.

Who is ALICE?

United Way commissioned the ALICE report in 2014. ALICE is an acronym for Asset Limited, Income Constrained, Employed. The ALICE population are industrious, hard-working, and the most valuable, but vulnerable people driving our local economy in Florida. Although they work hard, they live paycheck to paycheck, barely getting by because of the high cost of living. They make too much money to qualify for public assistance, but not enough to handle life’s emergencies. They are forced to make difficult decisions. For example, if they have a flat tire, they must choose between getting a new tire or losing their job or losing their housing or going several days without food or medication. The ALICE population is not just young families; they are also senior citizens who are outliving their savings.

Here are some interesting facts about ALICE. ALICE makes up 41% of the population in Lake County; in Sumter County, it is 42%. To live above the ALICE threshold, a single person in Lake County must make at least $20,736 a year; in Sumter County, it is $19, 536 a year. For a family of four in Lake County, they would have to make at least $53,712 a year; in Sumter County, $50,184.

United Way of Lake and Sumter Counties (UWLS) is taking the lead to help ALICE. UWLS’s VITA (Volunteer Income Tax Assistance) volunteers served over 600 families, saving them over $113,200 in tax preparation fees, and helping them receive over $523,946 in tax refunds. UWLS’s network of 14 food pantries distributed over 2.2 million pounds of food, feeding over 189,000 people. Our Family Wize free prescription discount card saved our residents over $640,000 in prescription costs. Our Pathways 2 Success program provides scholarships to ALICE to receive technical training at Lake Tech College and Sumter Adult Education to qualify for higher paying jobs. Our grants to the Early Learning Coalitions provide funding for childcare for ALICE families.

United Way of Lake and Sumter Counties is here to give ALICE a helping hand. Without your generous support, United Way would not be able to help our working families and seniors through their hard times.

How can you help? You can donate to the United Way or you can volunteer by calling 352-787-7530. We need volunteers for VITA, Mission United, Disaster Relief, and mentoring programs. Or you can be an advocate for United Way in your community, promoting by thanking a Publix associate for supporting United Way of Lake and Sumter Counties.

We know these times may not be easy. We truly are at your service and are doing the best and fastest we can, to get these funds in the hands of those in our communities. If you have any questions that are not answered on this page, please email CovidHelp@uwls.org and please know we’re working as quickly as possible.

DIRECT QUESTIONS TO COVIDHELP@UWLS.ORG OR 352-787-7530 x236