Family Stability Services
Our Family Stability Services program is designed to help you and/or your family, achieve stability. Monetary assistance from this program is meant to aid you and your family in breaking the cycle of living paycheck to paycheck. Limited funds are available to assist with rent, mortgage, and utility payments in both Lake and Sumter counties. Financial assistance availability can vary at any time.
Thank you for your interest in assistance from United Way of Lake & Sumter Counties. We are at your service and promise, we are doing all we can to serve the needs of so many requesting utility and housing payment assistance at this time. Before you apply, look below for automatic disqualification of application.
- Have been assisted by UWLS in the last 12 months
- More than 3 months behind
- No income in the household
- Live outside of Lake or Sumter Counties
If you are an existing applicant or have questions, please visit our Family Stability Services FAQ section for answers to many of the most popular questions or fill out information request below.
Utility Assistance
As of Monday, May 1, 2023, we have financial assistance for all utility companies, related to electric, water and gas.
The below listed documents will be needed to successfully submit application link below. If application is submitted without required items in the specific quantities requested, your application will not be considered.
- ID for all adults in household
- SS card for all members in household including children
- Birth Certificates for children under 18
- Last two utility bills
- Income from last 30 days (SS award letter, VA award letter, pay stubs showing deductions) Must currently have income to qualify (Bank statements only if self employed)
Rent or Mortgage Assistance
As of Monday, May 1, 2023, we have financial assistance for rent and mortgage.
The below listed documents will be needed to successfully submit application link below. If application is submitted without required items and the specific quantities requested, your application will not be considered.
Rent/Mortgage Documents – The attached pdf forms need to be filled out by landlord or mortgage holder prior to submitting application below, in addition to all other required document below.
- Attachment above “Rent/Mortgage Documents” – to be completed by landlord, leasing representative, mortgage representative
- ID for all adults in household
- SS card for all members in household including children
- Birth Certificates for children under 18
- Current lease (all pages) or current mortgage statement
- Income from last 30 days (SS award letter, VA award letter, pay stubs showing deductions) Must currently have income to qualify (Bank statements only if self employed)
Both Utilities AND Rent or Mortgage Assistance
As of Monday, May 1, 2023, we have financial assistance for utilities and rent/mortgage.
The below listed documents will be needed to successfully submit application link below, if application is submitted without required items and the specific quantities requested, your application will not be considered.
Rent/Mortgage Documents – The attached pdf forms need to be filled out by landlord or mortgage holder prior to submitting application below, in addition to all other required document below.
- Attachment above “Rent/Mortgage Documents” – to be completed by landlord, leasing representative, mortgage representative
- ID for all adults in household
- SS card for all members in household including children
- Birth Certificates for children under 18
- Current lease (all pages) or current mortgage statement
- Last 2 utility bills
- Income from last 30 days (SS award letter, VA award letter, pay stubs showing deductions) Must currently have income to qualify (Bank statements only if self employed)
What happens once I request an appointment?
Once you request an appointment for the assistance, check your email. Within 48 business hours, you will receive an email with the next step for assistance and the neccessary documents needed.
Do I have to make an appointment?
No, walk-ins are Mondays thru Wednesdays between 9am and 3pm at our office, located at 32644 Blossom Lane, Leesburg, FL
What if I come to my appointment without all the needed documents?
It is very important that you have ALL documents in order to process your application.
How long will it take for my mortgage company/landlord/utility company to receive payment?
Mortgage companies, landlords, and utility company payments can take approximately one to two weeks to process; from the date of approval.
Are payments made payable to me or to the utility company?
All utility, mortgage and rent payments are made directly to the vendors.
If I have been aided by United Way of Lake and Sumter previously, will I be able to apply and get assistance again?
Please call our office at (352) 787-7530 ext. 236, to see if you are eligible to apply.
What utilities are eligible for assistance?
Can I apply for utility assistance without applying for rental/mortgage assistance?
Yes, you can apply only for utility assistance. There is no obligation to apply for rental or mortgage assistance.
Is it necessary to do a follow up phone call to ensure that the documents are received?
No, but you can call us at anytime at (352) 787-7530 ext. 236 to check the status of your completed application.
Do we cover utility or rental deposit assistance?
At this time, we DO NOT offer assistance for deposits for utility or rent.
Download or Print Brochure PDF
Walk-Ins are available for clients seeking financial assistance, information.
Monday – Wednesday 9 a.m-3 p.m.
or you may call 352-787-7530 ext. 236.
Submit Information Request