CARES Act & COVID-19 Updates

Utility & Housing Assistance

AS OF SEPTEMBER 21, 2020, WE HAVE RECEIVED WORD THAT MORE FUNDS ARE BEING RELEASED. WE ANTICIPATE BEING ABLE TO UPDATE OUR COMMUNITY ON WHEN THOSE FUNDS WILL BE AVAILABLE FOR APPLICATIONS.

If you are a Lake or Sumter County resident and have already applied for assistance, you are already in queue. Please do not apply again.

If you need utility payment assistance ONLY, please click Get Assistance below and click Utility Only. Follow the instructions that follow.

If you are seeking rent or mortgage assistance, please email FSS@UWLS.org and type REQUEST FORM into the Subject Line. You will receive the next steps via email.

Get Assistance What Happens Next? (FAQ)

Office Hours & Procedure Updates

In the face of COVID-19, WE ARE NOT CURRENTLY OPERATING OFFICE HOURS.

Thank you for requesting assistance from United Way of Lake & Sumter Counties. We are at your service and promise, we are doing all we can to serve the needs of so many requesting utility and housing payment assistance at this time. We’re happy to work with you and look forward to being of service.

Giving Tuesday Helps A.L.I.C.E

Donate Now

United Way of Lake & Sumter Counties is actively fighting to help our ALICE Families. When COVID-19 hit, nearly 2.6 million Florida households were one emergency away from financial ruin — a 10-year record high — setting the stage for the unprecedented economic impact of the crisis, according to the state’s latest ALICE Report, released today by United Way of Florida, in partnership with United For ALICE. Over the last decade, Florida’s low-income families systematically lost buying power and financial stability as the high cost of essentials outpaced wages, driving the number of ALICE households to rise 66 percent by 2018, the report shows. Lake County has 12 % of it’s familes living in poverty and 34% are represented in the A.L.I.C.E. population. Sumter County currently has 9% of its residents living in poverty and 25% living in the A.L.I.C.E. threshold. These families need our help.

Leading the charge to help these families overcome the obstacles they face in meeting basic needs is Monica Wofford, the new interim CEO, and the dynamic, dedicated team of professionals. Their goal is to position UWLS to remove obstacles to financial stability, identify gaps in community resources and build data-driven solutions to help ALICE families achieve economic stability, bolstering the state’s economy overall. Heading into Giving Tuesday, United Way of Lake & Sumter Counties will be asking that our community to work together to help our friends, neighbors, and co-workers recover through this crisis.All of the funds raised through this effort will be used to help families with rent, utility, and food. We currently have over 250 requests for assistance and have raised $58,000 to help this effort. Great partners such as Publix, Community Foundation of South Lake, Duke, SECO, and Truist have risen to the challenge of helping the healing process in our communities.

211 Information & Referral Crisis Line is Available

For information or connection to community resources, you can always dial 211, text your zip code to 898211. Call Specialists are standing by 24/7 to navigate available community resources with you.

Online Database of Community Resources

Looking for a specific resource? Check out 211’s online database for the top links to requested information.

How to Protect Yourself & Your Loved Ones

  • There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19).
  • The best way to prevent illness is to avoid being exposed to this virus.
  • The virus is thought to spread mainly from person-to-person.
    • Between people who are in close contact with one another (within about 6 feet).
    • Through respiratory droplets produced when an infected person coughs or sneezes.
  • Clean your hands often.
  • Avoid close contact.
  • Cover coughs and sneezes.
  • Stay home if you are sick.
  • Clean & disinfect surfaces.

Resources for Local Information

United Way is committed to keeping you informed with accurate information & resources. Please visit these sites to keep up-to-date on the information that matters to you. Many of our schools have information for free meals & their distance learning plan.